Innova Communications - Newcastle Core link – Incident details

All systems operational

Newcastle Core link

Resolved
Major outage
Started 1 day agoLasted 1 hour 4 minutes

Affected

Reliance House, Newcastle Datacentre

Major outage from 11:24 AM to 12:28 PM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    Our provider has let us know that they've had a failed optic which was now replaced. We are still proactively monitoring this situation to ensure service stability.

  • Identified
    UTC
    Identified

    Our transit provider has identified that one of their core London links has flapped, causing a brief DC outage. They have alerted their fibre backbone provider and are now monitoring the situation just in case the links flap again.