Innova Communications - Notice history

All systems operational

Reliance House, Newcastle Datacentre - Operational

Core Routers - Operational

SIPTastic Voice Services - Operational

Virtual Private Servers - Operational

Web Hosting Services - Operational

Management Firewalls - Operational

Innova Hosting Website - Operational

Innova Hosting Client Portal - Operational

Notice history

Mar 2025

Capacity upgrades to our core switches
  • Completed
    March 31, 2025 at 11:00 AM
    Completed
    March 31, 2025 at 11:00 AM
    Maintenance has completed successfully.
  • In progress
    March 31, 2025 at 10:53 AM
    In progress
    March 31, 2025 at 10:53 AM

    We have now arrived on-site, we'll now start the upgrade work on our network.

  • Planned
    March 31, 2025 at 10:00 AM
    Planned
    March 31, 2025 at 10:00 AM

    As part of our upgrades from a 10gigabit network to a 20gigabit one, we’re increasing the capacity to our core switches in our Newcastle Datacentre Facility.

    This shouldn’t cause any downtime due to the redundant nature of our network but this maintenance will just serve as a notification of services potentially being ‘at-risk’.

Addition of a new Redundant core link.
  • Completed
    March 12, 2025 at 10:27 AM
    Completed
    March 12, 2025 at 10:27 AM

    We’ve added and configured the core link with minimal downtime. This now allows for redundancy

  • In progress
    March 12, 2025 at 10:17 AM
    In progress
    March 12, 2025 at 10:17 AM
    Maintenance is now in progress
  • Planned
    March 12, 2025 at 10:00 AM
    Planned
    March 12, 2025 at 10:00 AM

    As part of our expansion we have decided to add a secondary 10 gigabit fibre link to our core router in our Newcastle Datacentre.

    This means that we will have an extra 10gigabit of connectivity (20gb gigabit in total) and ensures that we have a redundant link.

    In order to complete this we require 5-10 minutes of downtime in order to make some software changes to allow this connectivity.

Feb 2025

Migration of our Legacy IPs
  • Completed
    February 26, 2025 at 9:41 PM
    Completed
    February 26, 2025 at 9:41 PM
    Maintenance has completed successfully
  • In progress
    February 26, 2025 at 8:41 PM
    In progress
    February 26, 2025 at 8:41 PM
    Maintenance is now in progress
  • Planned
    February 26, 2025 at 8:41 PM
    Planned
    February 26, 2025 at 8:41 PM

    When we established Innova Communications we acquired a /28 IP Subnet from our provider to enable us to offer the services we currently offer.

    As we have now moved the majority of our core services to our new datacentre rack, we will be migrating of our legacy 81.187.180.16/28 and will be moving our core services to our new IP addresses that we now announce our self.

    The changes will happen on our side an all services should come back automatically as we will update the DNS entries on our side.

    Any services not migrated to our datacentre will also be eventually migrated too.

    We will post a separate announcement for this due course.

Temporary Web Hosting server maintenance
  • Completed
    February 03, 2025 at 12:21 PM
    Completed
    February 03, 2025 at 12:21 PM

    We will be swapping over some links over on our web hosting and management server. We will have a brief downtime period whilst we reroute and reboot our servers.

Partial Network Outage in the Newcastle Data Centre Facility
  • Resolved
    Resolved

    Our upstream provider has now implemented a fix and we can now confirm that services are stable on the links between Newcastle and London.

    The flapping links between the sites have now been taken out of service until they can be confirmed as fully working and will be not be utilized on any services until then.

    We apologies for any inconvenience for any service outage this morning.

  • Update
    Update

    We can see that our upstream providers core link has flapped again.

    We will provide an update when we can see that this is back up. We will inform of any other potential outages.

  • Monitoring
    Monitoring

    Our providers core link has automatically switched and see a stable connection.

    We will now monitor this for any other potential outages.

  • Identified
    Identified

    We have identified a partial network issue in our Newcastle Data Centre Facility on our upstream providers London links.

Jan 2025

Changes to legacy WAN systems
  • Completed
    January 31, 2025 at 11:24 PM
    Completed
    January 31, 2025 at 11:24 PM

    We are implementing a quick upgrade to our current systems.

Migration to new Web Hosting platform
  • In progress
    January 05, 2025 at 12:07 AM
    In progress
    January 05, 2025 at 12:07 AM
    Maintenance is now in progress
  • Completed
    January 05, 2025 at 12:07 AM
    Completed
    January 05, 2025 at 12:07 AM

    All web hosting accounts are now on our platform, your name-servers will automatically update to the new platform and content will resume as normal (subject to DNS propagation)

  • Planned
    January 05, 2025 at 12:07 AM
    Planned
    January 05, 2025 at 12:07 AM

    During this time we will be moving any legacy web hosting customers to our new platform, we have scheduled this under short notice as our current provider (we are moving to our own hosted web servers) is increasingly unstable.

    You may experience a brief drop in website connectivity whilst we move your service and nameservers to our new platform.

    The following IPs will now be utilized.

    da01.webhostingserver.uk (46.202.82.10) - ns1

    ns2.webhostingserver.uk (46.202.82.11) - ns2

Jan 2025 to Mar 2025

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