Innova Communications - Notice history

All systems operational

Reliance House, Newcastle Datacentre - Operational

Core Routers - Operational

SIPTastic Voice Services - Operational

Virtual Private Servers - Operational

Web Hosting Services - Operational

Management Firewalls - Operational

Innova Hosting Website - Operational

Innova Hosting Client Portal - Operational

Notice history

Nov 2025

Intermittent Network Connectivity
  • Resolved
    Resolved

    The network is fully back up. We're are closely monitoring the solution for any other potential problems. We apologise for any inconvenience caused today.

  • Monitoring
    Monitoring

    We are monitoring the issue as we have identified a potential issue with one of our upstream providers. The network is back up and will also be monitoring this.

  • Investigating
    Investigating

    We are currently experiencing intermittent network connectivity to our Newcastle Upon Tyne Datacentre. We have now raised this to our network provider and are actively looking for a fix for this issue. We apologise for the inconvenience this is currently causing to you.

Oct 2025

No notices reported this month

Sep 2025

Management Firewall hardware swap.
  • Completed
    September 06, 2025 at 11:00 AM
    Completed
    September 06, 2025 at 11:00 AM
    Maintenance has completed successfully
  • In progress
    September 06, 2025 at 10:00 AM
    In progress
    September 06, 2025 at 10:00 AM
    Maintenance is now in progress
  • Planned
    September 06, 2025 at 10:00 AM
    Planned
    September 06, 2025 at 10:00 AM

    We will be completing a management firewall hardware swap. This will only cause downtime to customer management VPNs and will not affect any other services. Once this swap is completed we will contact each customer individually in order to share the new VPN profiles to connect back to the server management VPN

Sep 2025 to Nov 2025

Next